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  • Returns & refunds:
    All items are final sale for hygienic purposes. If you have any issues please email us at blaquexnailart@gmail.com.
  • What is your turn around time?
    All items are made to order with the exception of nail care tools and ready-to-ship sets. My current turnaround time is approximately 4-6 weeks and you will be updated on the status of your order when it is shipped. Each product is made with lots of intention and care, hand-made and packed by one person so please be mindful of this when sending inquiries.
  • Why is your turn around time so long?
    Glamour Magic is energy work and generally cannot be forced or rushed. Each custom set is created with magical intention that is specifically for you. Additionally, BlaqueX Nail Art is spirit-led, slow and intentional. This means that all sets are hand-painted with great care. While I do not offer rush orders/shipping, if you have a specific date that you need your nails by, please let me know and I will most likely be able to accommodate your request. For quicker turn around times, please consider purchasing one of my ready-to-ship sets.
  • Lost/damaged packages:
    USPS is used for shipping items. As shipping is a service you are purchasing from USPS, BlaqueX cannot be held responsible for lost or damaged packages or any other errors caused by USPS. We are also not responsible if incorrect shipping information is provided. If any issues should arise please email us at blaquexnailart@gmail.com and we will do our best to guide you to the best course of action (i.e. filing a claim with USPS).
  • Do you ship internationally?
    Yes. If shipping is not currently available for your country, please contact me and I will check if this can be set up for you.
  • Press on wear best practices:
    DO wear gloves when washing dishes. DON'T use your nails as tools (i.e. opening soda tabs, peeling stickers etc.) DO moisturize your hands and nails DON'T apply cuticle oil directy after applying press-ons. Wait a couple hours or until the nail glue is completly dry.
  • Can I request a custom press on design?
    Yes! You can request a custom design here.
  • Should I buy nail glue or glue tabs?
    This answer depends on how long you intend to wear your press ons and how you intend to take care of your natural nails. To ensure nail health, adhesive tabs are recommended but do have a shorter wear time (1-5 days). Nail glue has a longer wear time (1-2 weeks) and hence is more difficult to remove. This means it requires more care and patience when removing. When removing press ons never force them off. It should pop off with light pressure from the cuticle stick when removing as directed.
  • How long do they stay on?
    When applied according to the directions: 1-5 days with glue tabs 1-2 weeks nail glue
  • Are your press ons reusable?
    Yes! As long as the appropriate removal instructions are followed. Instructions are included with each set.
  • When will there be new designs?
    New designs are previewed to my email list exclusively on the 15th of each month. Sign up so you never miss new drops!
  • How many of each press on set is made?
    Only one of each set is made and designs are not duplicated. For a design similar to one I've created before please order a Custom Nail Art Set.
  • Allergic reactions:
    Please note that by purchasing a set you agree that BlaqueX will not be held responsible for damage or adverse reactions due to incorrect application, removal or wear. Remove immediately if experiencing discomfort.
  • Have a question we didn’t answer?
    Don’t hesitate to email us at BlaqueXNailArt@gmail.com.
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